A Conversation with Business Management Specialist Alhijaz Althagafi

“Great systems don’t slow innovation — they sustain it.” That was one of the many takeaways from our latest session at BrandSnug, where we sat down with Alhijaz Althagafi, a first-class business management specialist with extensive experience across both government and private sectors.

In a 40-minute deep dive, Alhijaz walked us through his professional journey, shared insights about the changing nature of operational roles, and gave golden advice to those aiming to break into — or grow within — business support and admin fields.

From Systems to Strategy: Alhijaz’s Career Journey

Alhijaz began by breaking down his path from academic success into the realities of real-world business. With a background rooted in structured thinking, he naturally gravitated toward roles that required precision, planning, and policy. But his success wasn’t just in following systems — it was in improving them.

“Whether in government or private sectors, the goal is the same — create environments where people and processes flow in sync.”

Navigating the Shift: What’s Changing in the Industry?

When asked about current shifts in administrative and business support roles, Alhijaz didn’t hesitate.

“AI and digital tools are transforming the backend of businesses. But that doesn’t make people irrelevant — it makes soft skills, adaptability, and organizational clarity even more crucial.”

He highlighted how database management, performance evaluations, and internal documentation are increasingly becoming strategic tools rather than just operational tasks.

Getting Hired: Advice for Today’s Job Market

What does it take to stand out today?

“Certifications are great, but real value comes from problem-solving, initiative, and understanding how an organization actually works. Show you’re a thinker, not just a task-doer.”

Alhijaz emphasized the importance of clarity in communication, hands-on experience with tools (like Excel, HR systems, databases), and showing initiative in interviews — especially for business admin roles.

Tools, Tips & Takeaways

Some rapid-fire advice from the session:

• Underrated Skill?: Time management

• Must-have Tool?: A well-organized shared database system

• Best Advice Received?: “Systems fail, people adapt. Be that person.”

• Advice for Beginners?: Learn how to read an organization before trying to lead one

Final Words

Alhijaz left us with a thought that perfectly sums up his mindset: “Order isn’t about control — it’s about clarity. And clarity leads to growth.” In a world obsessed with hustle, Alhijaz reminds us that how we work behind the scenes determines how far we can go in the spotlight.

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